Further advice and support
If you are worried about the safety of a child please contact:
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Southwark MASH
020 7525 5000 (out of hours)
Lewisham MASH
0208 314 6000 (out of hours)
If someone is seriously ill or injured, or in immediate danger please call 999.
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For non-emergency crimes call 101.
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Use NHS 111 online (111.nhs.uk) or call 111 if you think you need medical help right now.
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If you are experiencing domestic abuse contact Refuge’s National Domestic Abuse Helpline 0808 2000 247 or via Live Chat.
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If you are in need of help, please contact:
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Southwark Family Early Help Duty Line
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Lewisham Family Early Help Duty Line
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SLAM 24hr Crisis Line
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Samaritans 24hr helpline
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SHOUT - 24hr Mental health crisis text line
Text ‘SHOUT’ to 85258
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Southwark Wellbeing Hub
Cost of living crisis
Due to the soaring cost of living and rapidly increasing energy bills, millions of Londoners will be facing a very difficult winter. There is help available!
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If you are on a low income or receive benefits, find out if you're eligible for free heating, insulation and ventilation improvements for your home: My Warmer Homes Scheme.
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Find out if you are eligible for the discount off your water bill: WaterHelp and WaterSure.
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You can also see what additional help is available on Help With the Cost of Living hub.
Energy advice and signposting
in partnership with SGN
Turn 2 Us – information on over 3,000 of the service charities charitable funds offering welfare and educations grants as well as other support and services. It has information on grants across the UK.
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Grants online – contains information on 8,000 funders giving away £8 billion. This is a subscription only service. It has information on grants across the UK.
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Funds online – Has information on grants across the UK.
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Armed forces charities – If you or a close family member was/is in the armed forces, they may be able to provide financial assistance.
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Citizens Advice – Energy saving advice and support and debt advice.
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Stepchange - a UK wide charity which provides free advice and help for people with their debt problems.